Apprenticeships with Hays Travel
At Hays Travel we are committed to enabling careers through apprenticeships and annually we recruit an
apprentice in every branch nationally and in each department in Head Office in Sunderland.
Our award-winning apprenticeships offer you the opportunity to inspire knowledge and imagination through an
ambitious programme of study while earning a salary, gaining valuable on-the-job experience and achieving a
Our experienced Learning and Development Coaches are on hand to give you expert advice to embed knowledge and
support you to achieve your aspirations for your future success. You will be given one-to-one support with
award-winning training throughout your apprenticeship to develop your personal skills, resilience and
exceptional customer service skills.
Many of our team leaders and managers started their career as an apprentices and there are many development
opportunities at Hays Travel for you to progress in your career.
We also pride ourselves in having strong safeguarding and welfare support in place for our apprentices, it is
a safe, fun and happy place to start your career however, it's not all about work. We are a Company that
celebrates success, is supportive, listens and develops you, plus as one big family we like to party too.
There are roles for apprentices to become a Travel Consultant through joining a retail branch or in our Head
Office with roles in Marketing, Commercial, Finance, People/HR, Customer Service, Administration and
Business Development - check them out today.
Our Apprenticeship intake has closed for the year and is due to reopen in early 2024.
Rewards and recognition
We want to recognise that our growing business wouldn't be successful without the hard work and commitment of
our teams - see what we have to offer.
Competitive salary and unlimited bonus
Our apprentices who join our travel roles in Retail all have a competitive salary and
unlimited bonus with lots of opportunities to significantly increase take home pay. Not only do
colleagues have individual bonus, all colleagues work together for a team bonus too.
Our apprentices who join our travel roles in Retail benefit from supplier incentives
to sell holidays and these are loaded on a personal MasterCard know as your smile card. Many colleagues
treat themselves as you can spend your incentives at your leisure and even save for a bigger treat (we
know a colleague who paid their house deposit from their smile rewards).
All colleagues can access discounts for many retailers from fashion to groceries to
technology so you can make the most of your take up pay when you go shopping.
Our apprentices who join our travel roles in Retail explore the world and grow their
knowledge of great holiday destinations through taking time out of work to be on paid holidays with
suppliers to sample what we sell.
All colleagues can book their personal holidays through Hays Travel and benefit form
generous discounts for you and anyone in your travel group. We also extend discounts to your family and
Give back to your local community
Giving back to the local community is one of our main priorities. Every year,
each of our branches are provided with an annual budget to use on sponsoring any fundraising
activities they wish to be part of.
State of the art technology
We want our colleagues to go about their work with ease and therefore we invest in our
systems so you can search holidays and process your customers bookings at ease.
Our customers always get a professional service and our uniform is part of the message
we portray. All colleagues in retail roles are provided with uniform with options that suit your
Career progression and development
There is a wide range of learning and development opportunities for all colleagues.
Our aim is that all colleagues progress in Hays Travel through investment in their development - you
will not be a stranger to our learning and development teams who continuously improve our learning
programmes to support you be the best you can be.