2024 apprentice applications are now closed

Head Office

Our state of the art Head Office, based at Gilbridge House in the heart of Sunderland City Centre, is home to over 35 different departments and is a hub of excitement. Putting people at the heart of what we do has seen Hays Travel become the largest independent travel agency in the UK. All Head Office roles provide excellent career opportunities and are supported by learning and development programmes to grow your skills and support you to be best you can be.

Working in Head Office gives you the immense pleasure of being part of the back bone of our Company supporting our retail, homeworking, franchises and independence group divisions to be effective.

Of course, it's not all about work. We are a Company that celebrates success, is supportive, listens and develops you, plus as one big family we like to party too.

Featured roles

There are roles for all professions in our Head Office from Marketing, Commercial, Finance, People/HR, Customer Service, Administration and Business Development. Plus we operate our own Hays Travel Tour Operation within Head Office to sell our very own package holidays for our customers. We really do have something for everyone in our family - check them out today.

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Reward and recognition

Our people are what makes Hays Travel. We always explore ways to reward and recognise our colleagues in a fun and meaningful way.


Shopping discounts

All colleagues can access discounts for many retailers from fashion to groceries to technology so you can make the most of your take up pay when you go shopping.

Educational opportunities

Lots of roles in Head Office, such as sales, marketing and learning and development, explore the world and grow their knowledge of great holiday destinations through taking time out of work to be on paid holidays with suppliers to sample what we sell.

Holiday discounts

All colleagues can book their personal holidays through Hays Travel and benefit form generous discounts for you and anyone in your travel group. We also extend discounts to your family and friends too.

Give back to your local community

Giving back to the local community is one of our main priorities. Every year, each of our branches are provided with an annual budget to use on sponsoring any fundraising activities they wish to be part of.

State of the art technology

We want our colleagues to go about their work with ease and therefore we invest in our systems so you can search holidays and process your customers bookings at ease.

Career progression and development

There is a wide range of learning and development opportunities for all colleagues. Our aim is that all colleagues progress in Hays Travel through investment in their development - you will not be a stranger to our learning and development teams who continuously improve our learning programmes to support you be the best you can be.