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Be part of the team

We're constantly expanding across the UK and offer retail and foreign exchange positions throughout our 461 nationwide branches.

In our branches is where the magic happens, we believe in genuine interactions that allow our customers to effortlessly enjoy booking their holidays with us as we take them on a journey from enquiry to amazing adventures.

We engage with customers face-to-face, via email, on social media, and over the phone - so you have the chance to showcase your sales skills on multiple platforms. All we ask is that you have exceptional customer service skills, a lively personality and are able to build a rapport with our customers to deliver their perfect holiday.

A remarkable 99% of our customers rate our service good or excellent and come back to us time and time again to book their holidays. Join us and you'll have the chance to work in an exciting and fast-paced environment where you are rewarded with a competitive salary and unlimited bonus.

Of course, it's not all about work. We are a Company that celebrates success, is supportive, listens and develops you, plus as one big family we like to party too.

Featured roles

We have the below exciting roles operating in all of our branches and if you don't have travel experience, then join us on our New to Travel programme and start an exciting career.

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Branch Manager

As a Hays Travel Branch Manager, you’re not just managing a team—you’re creating a supportive hub of excitement, inspiration and wanderlust. Leading your colleagues with passion and a commitment to exceptional customer experiences, your role goes beyond sales. You will help guide, develop and motivate your colleagues to be the best they can be. With a competitive salary, educational opportunities and an unlimited bonus structure, we encourage you to strive for greatness. So, you can count on us to invest in your personal development from day one.

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Assistant Branch Manager

A vital role within the branch, our Assistant Branch Managers positions are a great step onto the leadership ladder. With a keen eye for detail and a drive for excellence, you will support the Branch Manager in driving sales, enhancing customer service and coaching new starters. Your leadership and enthusiasm will not only motivate your team but also create a welcoming space where customers feel valued and excited about their next adventure. You’re not just managing—you're helping make a difference in every journey booked in-branch.

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Travel Consultant

Our Travel Consultants are personal guides to the world, who turn travel dreams into reality. Every day will be varied, fast-paced and challenging but refreshingly rewarding. With your wealth of knowledge and passion for exploring, you’ll inspire, listen, question and craft tailor-made holidays that suit your customers’ every need. As a master of detail, you’ll handle everything—from flights, cruises and hotels to excursions and hidden extras—ensuring a seamless and stress-free booking journey. All whilst building connections, hitting targets and letting your personality shine.

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Foreign Exchange

Become a Hays Travel Foreign Exchange Consultant and be the final key to our seamless booking experience. As a trusted travel money advisor, you’ll guide travellers in securing great currency deals and make sure their adventures abroad start with ease and confidence. We encourage you to make every exchange more than just a transaction. Whether it’s providing expert advice on our range of currency options, offering competitive rates, or sharing travel tips, you’ll be the final friendly face that helps customers feel prepared and excited for their holidays.

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New to Travel

This is your unique chance to join our exciting industry with no previous travel experience! Combining your passion and excitement for travel with your existing sales experience, we will help you develop the expert product and system knowledge needed to thrive in the travel industry. By providing you with the best tools and award-winning training, we’ll build on your skills so you can understand our customers and adapt your selling style to bring our holidays to life and upkeep our famed customer service excellence.

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Reward and recognition

Our people are what makes Hays Travel. We always explore ways to reward and recognise our colleagues in a fun and meaningful way.

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Competitive salary and unlimited bonus

Our travel roles all have a competitive salary and unlimited bonus with lots of opportunities to significantly increase take home pay. Not only do colleagues have individual bonus, all colleagues work together for a team bonus too.
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Smile rewards

Our retail colleagues benefit from supplier incentives to sell holidays and these are loaded on a personal MasterCard know as your smile card. Many colleagues treat themselves as you can spend your incentives at your leisure and even save for a bigger treat (we know a colleague who paid their house deposit from their smile rewards).
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Shopping discounts

All colleagues can access discounts for many retailers from fashion to groceries to technology so you can make the most of your take up pay when you go shopping.
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Educational opportunities

Our retail colleagues are invited to explore the world and grow their knowledge of great holiday destinations through taking time out of work to be on paid trips holidays with suppliers to sample what we sell.
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Holiday discounts

All colleagues can book their personal holidays through Hays Travel and benefit form generous discounts for you your close family and friends and anyone in your travel group. We also extend discounts to your family and friends too.
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Give back to your local community

Giving back to the local community is one of our main priorities. Every year, each of our branches are provided with an annual budget to use on sponsoring any fundraising activities they wish to be part of.
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State of the art technology

We want our colleagues to go about their work with ease and therefore we invest in our systems so you can search for holidays and process your customers bookings at ease.
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Uniform

Our customers always get a professional service and our uniform is part of the message we portray. All colleagues in retail roles are provided with uniform with options that suit your personal preferences.
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Career progression and development

There is a wide range of learning and development opportunities for all colleagues. Our aim is that all colleagues progress in Hays Travel through investment in their development - you will not be a stranger to our learning and development teams who continuously improve our learning programmes to support you be the best you can be.