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Retail
"I've worked for Hays Travel in Sedgefield for 25 years now and have been the manager here for the past 16. There's not a lot more to say than that really is there? People who work for Hays just tend to stay put because it is such a good, friendly place to work. At Hays Travel there is an ethos of hard work alongside fun. Although it is now such a big organisation with a great deal of power, no one has lost touch with the friendly, family roots that hold the company together."
Julie-Ann Humphrey, Sedgefield Manager
"I left Lunn Poly six and a half years ago to start work with Hays Travel and it's the best move I've ever made. Hays Travel's a very friendly company where you know if you've got a problem there will always be someone there to speak to about it. At Lunn Poly I didn't feel like I had this sort of support. Hays Travel is now like a home away from home for me! It's expanding in all the right directions and being an independent it means I can find the best deal for the customer all the time."
Denise Millward, Bishop Auckland Manager
"I started my career with Hays Travel in August 2003 as a first year modern apprentice. I have since completed an NVQ2 in Travel Services and am now very close to completing my NVQ3. I was also awarded the Modern Apprentice of the Year award in 2004 for best sales in my year group. I really enjoy working for Hays Travel because they are a friendly independent company and they recognise good performance. I enjoy the job because I like being face to face with clients, meeting new people and being part of a team."
Michelle Blackburn, Birtley trainee

Hays Travel currently has 32 retail branches across the North East. As a travel consultant in one of these shops it is your job to find every customer who walks through the door their ideal holiday. Whether it is skiing in the Alps, relaxing on a secluded beach or a bustling city break that they're after, you have to make it happen. You will offer suggestions, recommendations and go through their options until they have the holiday that suits their dreams - and their budget.

You'll need a flair for sales, a genuine passion for travel and will love talking to people. If you have this, come and join us and you'll enjoy the relaxed, friendly culture, be given the opportunity to train and progress your career within the company and will always be rewarded for your hard work.

There are also often vacancies available for Manager and Assistant Manger positions within our retail branches. Managers are responsible for maximising sales and ensuring effective day-to-day operation of the branch and Assistant Managers are there to help the manager in these roles. So if you have a minimum of two years ABTA experience, recognised travel qualifications, a proven sales record and good leadership skills, then a management position with ABTA's largest independently owned travel agent could be for you.

We have foreign exchange bureaus in the majority of our shops so there are also positions available for Foreign Exchange Cashiers. Experience of cash handling and banking procedures are essential for this role, as is exceptional customer service.

Whatever position is best suited to you, if you're looking for a career you love, and not just a job, Hays Travel is a great place to work. Why not view our current vacancies.

If you have just left school, have a passion for travel and enjoy working with people, then our Modern Apprenticeship scheme may well be for you. We have a strong ethos of training at Hays Travel and this scheme will provide you with all the experience and training you need for a successful career in the travel industry - and we guarantee there will be a lot of laughs along the way. You'll need to be enthusiastic, outgoing and helpful, with a real commitment to learning about the business. If this sounds like you, why not call our recruitment team today.

For more information about an exciting career in travel contact the Hays Travel Recruitment Team today on 0191 510 5155 or by email.